Penmac Staffing Services, Inc.
Last updated: November 13, 2026
These Terms and Conditions ("Terms") govern your use of www.penmac.com, jobs.penmac.com, and related pages (the "Website"), and the Penmac Staffing text message program described in Section 9. "Penmac," "we," "us," and "our" refer to Penmac Staffing Services, Inc., 447 South Avenue, Springfield, MO 65806. "You" means the person using the Website or receiving our text messages, or the organization that person represents.
By using the Website or opting in to our text messages, you agree to these Terms and to our Privacy Policy at https://www.penmac.com/privacy-policy. If you do not agree, please do not use the Website.
1. ELIGIBILITY
You must be at least 16 years old to use the Website, create an account, or apply for jobs through it. If you are under 18 years old, your parent or legal guardian must review and agree to these Terms on your behalf. By permitting a minor to use the Website or submit a job application, the minor’s parent or legal guardian agrees to these Terms on the minor’s behalf.
Applicants under 18 may be required to provide a work permit, parental or guardian consent, or other documentation as required by applicable federal, state, or local law. Certain positions may have additional minimum age requirements or restrictions based on the nature of the work and applicable laws. Meeting the minimum age requirement to use the Website does not guarantee eligibility for any particular position.
If you are using the Website on behalf of an organization, you confirm that you are authorized to accept these Terms for that organization.
2. USING THE WEBSITE
You may use the Website to search and apply for jobs, learn about our services, and contact us. You agree not to:
- Provide false, misleading, or someone else's information
- Impersonate any person or organization, including Penmac
- Copy, scrape, or collect job listings or other content using automated tools
- Post job listings, solicit applicants, or contact Penmac associates or applicants through the Website for your own business purposes
- Upload viruses or harmful code, or try to access parts of the Website you are not authorized to access
- Use the Website for any unlawful purpose
We may suspend or end your access to the Website if we believe you have violated these Terms.
3. JOB LISTINGS AND APPLICATIONS
Job listings may change, be filled, or be removed at any time without notice. Pay rates, schedules, and other details in a listing are subject to change and are confirmed at the time of an offer.
Submitting an application, creating an account, or registering with Penmac does not guarantee an interview, job offer, or assignment.
You agree that the information you submit to us is true and complete to the best of your knowledge. Providing false information may affect your eligibility for employment.
These Terms do not create an employment relationship or an employment contract. If you are hired, your employment is governed by your offer, the agreements you sign, and Penmac's policies.
Penmac is an equal opportunity employer.
4. PROTECT YOURSELF FROM JOB SCAMS
Scammers sometimes pose as staffing companies. Penmac will never:
- Charge you a fee to apply, interview, or be placed in a job
- Ask for your bank account or payment information before you have been offered and accepted a job
- Send you a check and ask you to return part of the money
After you accept a job offer, we will ask how you would like to be paid. You can choose direct deposit, which requires your bank account information, or a free paycard if you do not have a bank account or prefer not to share it. We collect this information only during onboarding through our secure onboarding portal or in person at your local branch.
Official Penmac communications come from @penmac.com email addresses. If you are unsure whether a message is really from Penmac, call us at 1 (877) 473-6622 before responding.
5. EMPLOYERS AND CLIENTS
Information about our services on the Website is for general information only and is not an offer to provide services. Staffing services are provided only under a signed agreement between Penmac and the client, and that agreement controls if it conflicts with anything on the Website..
6. SUBMISSIONS
Please do not send us confidential information through the Website's contact forms.
7. INTELLECTUAL PROPERTY
The Website and its content, including text, graphics, logos, photos, and design, are owned by Penmac or its licensors and are protected by copyright and trademark law. You may view and print pages for your personal, non-commercial use. You may not copy, modify, distribute, or use our content, logos, or trademarks for any other purpose without our written permission.
8. THIRD-PARTY SITES AND SERVICES
Some features of the Website, including our job search and associate web portal, may be provided by third-party vendors. The Website may also link to sites we do not operate. Third-party sites and services have their own terms and privacy policies, and we are not responsible for their content, practices, or availability.
9. SMS TERMS
Program: Penmac Staffing sends text messages to job applicants and associates who opt in. Messages include interview reminders, onboarding notifications, assignment confirmations, shift and schedule updates, job opportunity alerts, and hiring event notices.
How to opt in: Check the optional SMS box on our website forms, or sign our optional SMS Consent & Opt-In Agreement during onboarding.
Frequency: Message frequency varies.
Cost: Message and data rates may apply.
Opt out: Reply STOP at any time to stop receiving messages. You will receive one final message confirming that you have opted out. If you would like to opt back in and start receiving messages again, reply START.
Help: Reply HELP, call 1 (877) 473-6622, or email [email protected].
Consent to receive text messages is not a condition of applying, being hired, accepting an assignment, or receiving any service.
10. DISCLAIMERS
The Website and its content are provided "as is" and "as available." We work to keep information accurate and current, but we do not guarantee that the Website will be error-free, uninterrupted, or free of harmful components, or that any information on it is complete or up to date. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Penmac and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Website or our text messages.
12. INDEMNIFICATION
You agree to defend and hold harmless Penmac and its officers, employees, and agents from any claims, losses, or expenses, including reasonable attorneys' fees, arising from your violation of these Terms or your misuse of the Website.
13. GOVERNING LAW AND VENUE
These Terms are governed by the laws of the State of Missouri, without regard to its conflict-of-law rules. Any dispute arising from these Terms or the Website will be brought in the state or federal courts located in Greene County, Missouri, and you consent to the jurisdiction of those courts.
14. CHANGES TO THESE TERMS
We may update these Terms from time to time. When we do, we will post the updated Terms on this page and change the "Last updated" date above. Your continued use of the Website after changes are posted means you accept the updated Terms.
15. GENERAL
If any part of these Terms is found to be unenforceable, the rest will remain in effect. Our failure to enforce any part of these Terms is not a waiver of our right to enforce it later. These Terms and our Privacy Policy are the entire agreement between you and Penmac regarding the Website, except where a separate signed agreement applies.
16. CONTACT US
Questions about these Terms? Contact us:
Penmac Staffing Services, Inc.
447 South Avenue
Springfield, MO 65806
Email: [email protected]
