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Frequently Asked Questions

You may have questions about Penmac’s services. Here are some answers to the most common questions. If you’d like more information, contact the Penmac location nearest you, or call 877-473-6622 and ask for a sales representative.

How do staffing agencies work?Staffing agencies work to bring together job seekers and employers. The agency handles all recruiting, screening, and interviewing of job applicants on the employer’s behalf, and can find candidates for temporary, temp-to-hire, long-term, and professional positions. Once qualified candidates are placed in positions, Penmac can handle HR tasks such as tracking hours, benefits administration, unemployment insurance, and worker’s compensation claims.

Why should I use a staffing agency instead of filling the position on my own?Hiring takes time and money. Penmac Staffing has unique recruitment methods, and a pool of candidates ready to work, meaning we can fill positions quickly with qualified candidates. Penmac’s expertise in several industries and our knowledge of HR laws also eases your burden. We are able to handle the time-consuming, costly, and sometimes confusing tasks of unemployment insurance, worker’s compensation claims, and Affordable Care Act (ACA) compliance.

What makes Penmac different from other staffing agencies?Because we are employee-owned, we have the flexibility to provide you with custom staffing solutions. All Penmac customers and branch offices have full support from our corporate offices, including the CEO, encouraging open lines of communication at all times. Upper management works closely with all parties involved to ensure that we are always exceeding customer expectations. As part of an employee-owned company, the Penmac staff is personally invested in the success of the business, working hard to make sure our clients and associates are satisfied.

How does Penmac recruit employees?Penmac takes pride in using the most effective and creative recruitment methods. Our integrated recruiting systems and multiple area locations will provide a broad pool of qualified candidates. We post open jobs on our own website, as well as a variety of online job boards. We use a variety of other methods selected specifically for the job and the area. Some of the other recruitment methods we use include: newspaper advertisements, Career Centers, referral bonuses, direct mail, and social media. Word-of-mouth is our most effective method of recruitment, thanks to the respect and opportunity we give our associates.

How long does it take to fill a job?This depends on the requirements of the job. Penmac can usually fill most standard industrial and clerical positions within hours. Jobs that require a specific skill set may require more time to be sure we have found the best-qualified person.

How are candidates screened?All candidates are verified to be eligible to work in the United States using E-Verify. The rest of the screening process can be customized to the client’s needs. We can perform drug screens, criminal background checks, work and education history checks, reference checks, and pre-employment skills assessments. The screening process is unique for each order, based on the job requirements.

How much does staffing cost?That depends on the service you require. Penmac Staffing HR services are charged as a markup on the pay rate for your employees. Recruitment and other human resources products and services may be charged at a flat rate. A Penmac representative will be happy to provide more detail, relevant to your situation.

Does Penmac charge applicants or employees a fee?Our services are free to job seekers and employees.

Can you help with employment and unemployment taxes?Yes. Penmac takes care of all payroll, worker’s compensation, unemployment insurance, and more.

If a placement doesn’t work out, how long does it take to find someone new?It depends on the position, qualifications, etc. We know you need talented individuals to keep your business operating smoothly, so we will work quickly to find a new placement.

What if I’ve gone through multiple placements?Hopefully this won’t happen. When your business partners with Penmac, a team member will have an in-depth discussion about your company culture, expectations, desired skills, etc. in order to recruit and select the ideal candidate for your position. If a placement doesn’t work out the first time, Penmac will work hard to find a new candidate who meets your needs.

Have more questions?

Contact us to learn more about Penmac.

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1 (877) 473-6622

Member of American Staffing Association
Certified 100% Employee-Owned

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